The aviation industry has been through some ups and downs in recent years due to the pandemic. People now prefer taking flights to travel by road. But many airlines have also had to cut down on staff for sustainability reasons.
Now, as COVID-19 is gradually subsiding, the requirements of pilots, air traffic controllers and ground staff is increasing. If you’ve always dreamt of touching the skies, then now is the time to get started on fulfilling your aspirations. Depending on the field of work you choose to enter, you need some soft and hard skills to clear the application process with flying colors. Keep reading for the top skills you must acquire for a successful aviation career.
- Communication skills
The aviation industry demands good communication skills for a proper exchange of information among co-workers. As flight attendants, air traffic controllers or pilots, they must articulate and understand the ideas conveyed properly. Even if you’re a part of the ground staff, the passengers should feel at ease with expressing their concerns and queries. As flight attendants or pilots, you must know what you should say to calm your passengers in a situation of crisis. If you work in human resources or marketing, you may have to write business emails, letters or memos often.
- Problem-solving skills
When you receive training from places like the European Flight Academy, they train you to develop the ability to solve problems. Pilots must assess their physical and mental condition to be fit for flying as they owe this safety to the passengers and cabin crew. The aviation professionals on board should be ready to tackle any unexpected weather conditions. In medical emergencies, the flight attendants should be ready to act accordingly or look for help, like checking for doctors from passengers. Recurrent training and practice can prepare the cabin crew for external pressures like a fast-approaching storm.
- Interpersonal skills
Good interpersonal skills are mandatory in aviation. Whether you’re working in a commercial airline or a private aircraft, one must impress the passengers or stakeholders for positive feedback and good return on investment (ROI). The ticket agent or ground staff are representative of the airline and need impressive people skills to encourage a repeat service.
- Teamwork skills
It is important to work as a team player when in the aviation industry. The different fields of work like hospitality or maintenance must share responsibilities for smooth functioning. From ticketing to baggage handling, all of it in unison, makes a commercial airline impressive. Teamwork is key when working with others in unfamiliar conditions. Patience, cooperation and attention to detail are necessary when working towards a common goal, i.e., safe flight and satisfied passengers. The teamwork of the flight crew reflects greatly on the airline company. The crew must do their best to avoid communication failures and misunderstandings.
- Sensitivity towards cross-cultural and language differences
The world is now a global village, so you should acknowledge the cultural and language differences as an aviation professional. It’s always helpful to know more languages and be aware of different ethnicities and cultures. Body language and gestures can mean different things in different regions and cultures of the world. The awareness, knowledge and acceptance of other languages and lifestyles are always appreciated by passengers and reflect the inclusivity of an airline.
Dependability and reliability are mandatory to ensure the safety and comfort of passengers. The aviation industry is fast-paced and demands the ability to be organized, honest, and efficient because it’s a matter of life and death when in the skies.